Privacy Policy

At SheTalksGlam, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or interact with our services. By using shetalksglam.com, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you place an order, create an account, or contact us, we collect information such as your name, email address, shipping address, phone number, and payment details.

  • Technical Information: We automatically gather certain data when you visit our site, including your IP address, browser type, operating system, pages viewed, and referring URLs. This helps us improve site performance and user experience.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to remember your preferences, understand how you use our site, and show you relevant content or ads. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, manage your account, and provide customer support.

  • To personalize your shopping experience and recommend products that may interest you.

  • To communicate with you about orders, promotions, updates, or company news (if you have opted in).

  • To improve our website, products, and services based on user behavior and feedback.

  • To prevent fraud, ensure security, and comply with legal obligations.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

  • With trusted service providers who assist us in operating our website, processing payments, shipping orders, or conducting marketing activities — all of whom are bound by confidentiality agreements.

  • When required by law or to protect our rights, safety, or property, or that of our customers or the public.

  • In connection with a business transfer, such as a merger or acquisition.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction. This includes SSL encryption on our website and secure payment processing.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, update, or delete the personal information we hold about you.

  • Opt out of marketing communications at any time by using the "unsubscribe" link in our emails.

  • Restrict or object to the processing of your data in certain circumstances.

  • Request a copy of your data in a portable format.

To exercise any of these rights, please contact us at shetalksglam@outlook.com.

6. International Data Transfers

As an online store serving international customers, your data may be processed outside your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this policy.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those websites, and we encourage you to review their privacy policies separately.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Continued use of our services after changes constitute your acceptance of the new terms.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us:

Email: shetalksglam@outlook.com
Address: 18F, The Centre, 989 King's Road, Quarry Bay, Hong Kong

Thank you for trusting SheTalksGlam with your personal information. We are committed to protecting your privacy while helping you express your unique style.